Stressful job without the ablity to make lateral moves from one dept to another. - Customer Service Representative GEICO Employee Review

3.0
30 Aug 2011
Recommend
CEO approval
Business outlook

Pros

benefits, decent pay for the area of Polk County, most all of your coworkers are nice to work with, most of the supervisors were great to work for.

Cons

Unable to get off the phones to go to the restroom unless you were on break. micro managment of every second of everyday. Hard to get time off. and god forbid you get sick and have to miss work.

Explore other reviews about GEICO

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

I had the opportunity to meet Nancy Pierce during a visit to our office, and she was very personable and engaging. It made a strong impression to see leadership so approachable and willing to connect with employees. Overall, I genuinely enjoy working here and feel supported in my role.

Cons

No significant downsides to mention at this time.

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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