There is room to improve... - Claims Service Representative GEICO Employee Review

4.0
5 Sept 2016
Recommend
CEO approval
Business outlook

Pros

In general this was a decent place to work. Where I worked was a call center and therefore we had no customer face-to-face interactions, so the atmosphere at work was very casual, in a sense.

Cons

Your attendance is treated as though it is more important than your actual health. Sometimes it felt as though the supervisors did not actually care to help their associates; oftentimes when approaching them to ask a question, they would direct the question back on you or provide an extremely vague answer that is unhelpful. Additionally, there is almost no opportunity to promote within the company due to the sheer amount of employees and the very few positions that are offered to promote into. If you have a metric rating less than perfect there was almost no chance for promotion.

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5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Busy Easy Complex Lead

Cons

Fast Busy Multi task Work Tenure

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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