Pros
Good health insurance, overtime opportunities
Cons
Low pay compared to the rest of the industry. Micromagement is very overwhelming. Stress is high. Calls come in at all times so not a single minute to take a breath. PARKING IS TERRIBLE. Sometimes there is no parking so we have to park at a train station 5 minutes away and wait for a shuttle. This takes about 20 minutes total and you get in trouble for being "late." If you're ever sick, you will not be able to skip a day or go to the doctor without it counting against you. Your minutes to the bathroom are counted and your supervisor will email you if you took too long. The food at the cafeteria is disgusting and I found mold in it once. It's hard to go out for lunch when it takes 15 mins to get to your car and you only have a 45 minute lunch.