Ok, depending on what youre looking for. - Customer Service Representative GEICO Employee Review

3.0
30 Jan 2009
Recommend
CEO approval
Business outlook

Pros

Benefits, and it offers stability, which is nice considering the current economic state we're in. They also do pay fairly well in the customer service department, and the 2 weeks paid vacation is nice, although I believe that is pretty much a standard company benefit with most companies these days.

Cons

Strict, rough hiring process, and they definitely are a very 'serious' company. Not bad if you're looking for a strict company and 'just a job'. They really need to Boost employee morale! Treat employees like they are actually wanted and recognize them for the important role they play in the company.

Explore other reviews about GEICO

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and pay

Cons

Long hours sometimes depending on demand

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

See reviews by: Helpful|Rating|Date|All