It's a good experience - Customer Service Representative GEICO Employee Review

3.0
30 Aug 2012
Recommend
CEO approval
Business outlook

Pros

-Profit Sharing -Merit Raises every year (provided that you're stats are high) -Different work schdules to choose from -Great Health Insurance -Dental and eye insurance -2 Weeks of Vacation a year and 3 once you hit 5 years -Paid sick leave -Holiday Pay -Promotions Not a bad place to work, i started when i was 19 so i was used to the strict environment since i was right out of high school. Some people move up really fast and a lot of people can make a great career out of it. Everyone off the phone seem to love their jobs.

Cons

-to keep people on their feet and doing good, they use scare tactics (losing your job) -It's very hard to get on a 9-5 shift -Have to work 2 Holidays a year and they're open on Christmas and Thanksgiving -Have to maintain 97% dependability or your jobs on the line (not very family oriented) -Very stressful -Not very fair..Employees are treated different If you can't handle stress and if you're not flexible with your schedule you may want to think twice about getting a job there.

Explore other reviews about GEICO

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay was and great training

Cons

The lack of shifts they have available

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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