1.0
17 Jan 2015
Former employee, more than 1 year
San Antonio, TX
Recommend
CEO approval
Business outlook
Pros
- Excellent training program to learn the aspects of auto damage repair. - Ability to work in various locations to gain hands on experience to the auto repair process. - Great co-workers within the company. - Excellent benefits.
Cons
- Extremely difficult rating system that tilts too much towards customer service survey scores which hinders you to be able to adjust claims to the best of your ability. - Non supportive management structure due to company requiring management to handle too many tasks which result in management not being present to assist. - Long work hours. - Difficulty gaining access to company vehicle for new associates while in turn asking for new associates to drive extreme distances to their work location.