Cult-like environment - Bodily Injury Claims Adjuster GEICO Employee Review

2.0
26 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Good health insurance benefits Profit sharing Tuition reimbursement Flexibility for the senior level adjusters and their schedules Permanent WFH for senior adjusters

Cons

The workload is astronomically high and the expectations are unrealistic. Most companies have adjusters for different parts of the claim-liab/BI, we handle everything. We get 4-5 new claims a day plus demands which we are expected to have done within 5 days of receipt and have our first offer out. They will never be a 100% WFH company and only senior adjusters are permanent WFH at this time. **OUR PAY SUCKS** we do more than most other adjusters in similar positions at other companies and make much less money(some make as much as $15k more than us) Management is never clear about what’s happening in the company/dept. they’ll make changes and not tell us adjusters until something goes wrong which is frustrating. The company likes to “fix” things that aren’t broken but can’t take the time to upgrade or update things to make things easier for all involved in the claim.

Explore other reviews about GEICO

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

helpful team members and leadership beautiful facility with lunch room and gym very clean and organized systems

Cons

hours I was originally offered as a new rep were not the best

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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