4.0
22 Aug 2024
Current employee, more than 5 years
Waterbury, VT
Recommend
CEO approval
Business outlook
Pros
Great pay, great co-workers, good benefits and time off
Cons
numerous unnecessary daily calls from customers and claims agents to AD when they should be referred to shops. Appears departments don't understand ADs role in ARX. We are required to notate claims, but when it comes down to it, no one reads the notes.