Pros
Echoing what many of the other reviews here say, the people you will work with are the best part of this company. They have to be, because you will come to depend on each other for sanity checks, load-bearing, or even getting on Zoom to cry after being dressed down by middle management. The benefits package is decent, and the barista and catered lunches are a nice touch. The Facilities team in general are wonderful and make coming in to the office much more pleasant than other places. The location is good (right next to Grand Central) and the office itself is very nice, though I left before the bathroom renovations were completed. In general, the work/life balance was probably the best part of my role, but that is more than likely because I was not on CS. No one was checking to see if you were Available on Teams every minute of the day, and if you had to step out for an appointment, to run errands, or for lunch, it was totally fine. I was also able to stick to about 3 weeks of vacation with no questions asked, but I am sure that this varies widely by team and is very much NOT the case for the poor folks over on BD and CS. If you're applying for such a role, PLEASE take that in to consideration!
Cons
Oh, I've been waiting for this. Where to begin? I was at GLG for a while, and when I started, there was palpable excitement and energy you could feel walking in to the office. Of course, things changed with COVID, but it was still there (in a different way) when we started coming back into the office. At that point, it was clear LT cared about employees' health and well-being and also trusted us to be grown-ups and get our work done from home. I appreciated that we were allowed to come in to the office when worked best for us and that they weren't forcing people to come in if they weren't comfortable. Of course, every leader has their pain point, but I respected the hell out of Paul Todd. He level-set, spoke to us with respect and empathy, and would come hang out at the coffee bar or in the kitchen in the mornings, making you feel comfortable talking to him and like a valued part of the company. There weren't designated office spaces other than his, which was totally fair, but he also had an open-door policy, and it felt like a much more cohesive, harmonious place to be. When leadership changed hands in 2023, that was truly when things went downhill. Gone was the straightforward communication and mutual respect -- instead, members of LT were given their own offices, taking up most of the conference rooms, where they sit in closed-door "meetings" most of the day, if they're even in at all. That's incredibly poorly received, considering the 4-day RTO policy that's being monitored on a team-wide basis. If members of LT are actually in, however, don't expect them to acknowledge you! For as much time as they spend in their offices, you'd be shocked to hear that the "strategy" they love to tout in the company meetings is really just to gut teams of their seasoned employees and replace them with cheaper associates who do not have the experience, connections, or motivation to accomplish a fraction of those laid off, and then drive up targets to unattainable levels to justify further layoffs -- and then rinse and repeat. Oh, and don't forget about quarterly restructures! The RTO policy is also ridiculous because many of the new hires are hired directly out of undergrad and as such have never worked in an office environment. The level of noise in that office on a daily basis, especially when everyone descends on the lunch or snacks like vultures, is unbelievably disruptive and distracting. They all congregate in the kitchen and cafe in cohorts and stare at you in bewilderment when you're trying to get in and out in between meetings. As of now, GLG is essentially the blind leading the blind, which is actually hilarious when they consider themselves "the world's knowledge marketplace." My advice if you're considering working here? Don't bother. You'll either get unceremoniously ousted or so far past burnt out that you won't even be able to enjoy the "unlimited" PTO. Do yourself a favor and go anywhere else.