After taking a lot of time to contemplate my sentiment towards Gainsight after leaving the company in 2016, and after having months of experience in a new role/new company, I have been able to form a thorough perspective on Gainsight as a whole and the truly negative environment that exists in its workplace:
-- MOST IMPORTANTLY: As a new employee, you will not be set up for success. As opposed to other companies where your manager will support you how you need it, be your internal champion, and set you up for success --> here, your manager will most likely throw you under the bus, not help you overcome your weaknesses, or have a condescending attitude towards you. They will not look out for your best interests, and that will become clear to you. Therefore, your work will suffer, your growth will suffer, and you will find yourself in an extremely negative environment.
-- Managers (specifically mid-level ones) want your life to be as difficult as possible. There is no care or concern for your personal life or life outside work, but there is a care to make sure you stay under them and don't proceed up the company ladder. Your hours, your ability to success and grow, and your personal life will suffer.
-- There is a facade of helpfulness and collaboration. Having this attributes is what the company might like to think, but after experiencing other work environments, one can quickly realize that at Gainsight, everyone has their own agenda, and they only care about themselves. There is no genuine desire to collaborate or help, only to do so if it benefits that person. This creates an extremely negative environment that lacks true innovation and creativity.
-- You will be extremely micro-managed. You will not be able to have a remotely autonomous experience or be able to push initiatives on your own. If you don't fall perfectly in line with those around you and above you, you will be ostracized.
-- You will be unhappy. No one at this company is happy and it's because of the negative culture that has been set by mid & mid-to-high level managers. Don't get me wrong - there are a ton of extremely talented people at this company. It's beyond me as to why they've stayed as long as they have, but I'm confident that won't continue unless things change.