8y
I'm so sorry about your experience here. I strive hard to try to make everyone's experience here (teammates, families, clients, partners, community, investors) great and I've failed in that regard with you. I truly am sorry for that. To be totally honest, none of the numbers stuff gets me that excited - the joy in me from work is about people - so reading this note pains me greatly but will inspire me to improve.
I'm glad that you are challenging us to be better and live up to our values - which we obviously haven't in your case. I personally would love the chance to chat 1-1 to learn more but I also understand how that can be difficult. I know one of our top priorities right now for Q2 is looking at work-life balance around the company but that still doesn't mean anything until we deliver it for you.
We will only live up to our values if we continue to challenge ourselves so I thank you for challenging me to up our execution.
P.S. As a small consolation, the rap video cost very little - especially given the "talent" involved (me) doesn't command much of a rate! I'm sorry though that you didn't enjoy it.