Gainsight in transformation: Jump on the boat till before it reaches far - Senior User Experience Designer Gainsight Employee Review

4.0
25 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Ownership, Flexibility, Trust, Appreciation, Complex problem to solve are what you will get at Gainsight. You will brush your skill everyday in the most optimum manner

Cons

Infrastructure, On boarding Training, Accommodation and Stay Preferrence

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Gainsight Response
5y
Thanks so much for your post. We have invested so much in design over the past few years, so it’s great to hear all the positives about your experience here at Gainsight. Accommodations, when it comes to hotels and offices, are something we constantly look at and as the world starts to return to normal, we will definitely use this feedback in order to incorporate it into our daily operations. We are also investing a ton into onboarding now, especially given that all of your new teammates onboard remotely these days.

Explore other reviews about Gainsight

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Cons

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

smart people and decent benefits

Cons

once was a good community, now a corporate strategy play

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