5.0
25 Mar 2021
Current employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
The benefits are incredible, and the pay is above market, but the key thing is that our CEO truly lives our values. He is human-first through and through but also is an incredibly sharp business leader. I can't imagine working for a better leader. Most of the other leaders at Gainsight are similarly human-first and sharp, which makes the experience of working here overwhelmingly positive.
Cons
The product itself can be frustrating at times. R&D seems to largely be dedicated to new, flashy features that sell well vs. fixing fundamental flaws that would make life so much easier for existing administrators (and technical employees!).