If you care about your mental well-being, I would avoid this company. - Anonymous employee GetYourGuide Employee Review

1.0
3 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Colleagues are smart, kind, and genuinely great to work with. • Salaries for tech roles are competitive, often above the Berlin average. • The benefits package is strong and includes perks I haven’t seen elsewhere.

Cons

• The company struggles with organizational structure and leadership. In nearly three years, I’ve had five different managers (soon to be six), making career progression nearly impossible. • There’s an unspoken expectation to overwork—while no one explicitly tells you to, those who maintain healthy boundaries often find themselves sidelined. • Despite claims of valuing work-life balance, the reality is quite different. The pressure to be constantly available and go above and beyond is obvious. • When I joined the company I saw people burning out in the first six months, I thought it wouldn't happen to me, but it did and the company doesn't really acknowledge this prevalent issue.

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GetYourGuide Response
1y
Thank you for sharing your candid feedback. We appreciate your honesty and recognize the importance of addressing these concerns. It's encouraging to know that you've found your colleagues supportive and value our competitive salaries and benefits. We strive to excel in these areas. However, we are genuinely sorry to hear about the challenges you've faced regarding organizational changes and work-life balance. As we continue to grow and scale, frequent changes can be expected, and we understand these can be disruptive. We are committed to managing these transitions more smoothly to minimize their impact on our employees. We take concerns about workload and mental well-being seriously. We encourage open dialogue with your manager or HR representative to discuss these challenges and explore available support resources, such as our collaboration with Nilo Health, which offers sessions throughout the year. Additionally, our Employee Representative Group provides a space for confidential conversations and ensures that employee concerns are escalated. Thank you for your continued dedication and for sharing your experience. Your feedback is instrumental in helping us create a better workplace.

Explore other reviews about GetYourGuide

5.0
25 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, travel perks, growth, culture, colleagues

Cons

Ever changing processes not for everyone

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GetYourGuide Response
8mo
Thank you for your feedback 😊 We’re glad to hear you’re having a positive experience at GetYourGuide. We know ongoing changes can be challenging, and your adaptability means a lot to us. Thanks for being part of our team!
4.0
14 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, work life balance, trip to Berlin once a year.

Cons

Too much change in the company.

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