Pros
People are smart and generally kind.
Cons
It is impressive just how bad the systems are. Everyone likes to complain about systems, but I've never seen anything approaching this level of terrible anywhere else. Emails mysteriously don't arrive for emails. It takes sometimes 10+ tries every morning to get access to your email. Teams messages sometimes don't arrive for days. There was a bug for weeks where many people could only receive Teams messages on their phones and only send messages on their laptops. Any attempt to work with IT to fix if will test your patience. I once had an application mysteriously uninstall itself from my phone. When I opened a ticket when I kept getting error messages, I had several people in IT send me a PDF about how to install it to my laptop. When I pointed out it was for my phone they would just pass me off to someone else and the process would repeat. Then I would show them the error message and they'd pass me off again. I eventually just gave up. This is a fairly representative experience.