we are family - Enterprise Account Manager Glassdoor Employee Review

5.0
24 Apr 2017
Recommend
CEO approval
Business outlook

Pros

-Family: I say this all the time, but the employees at Glassdoor are not just that. We are really like a family--and we genuinely care about each other & enjoy each other. To me, that is the best part about waking up and coming to work every morning. And on top of that, our leadership truly cares about us as well. Our CEO, Robert, may not know everyone's face, but he knows every name (pretty incredible in a company of 800 people). -Perks: From incredible health insurance to the ability to wear jeans & flip-flops to the catered lunches, we really do have a good amount of perks & benefits. We are pretty transparent with the fact that we may not pay at the tip-top of the scale (it's still pretty good though!), but we have other things to make up for that. Stock options, flexible vacation policy, ability to work from home if needed. -Autonomy: One of things I appreciate about Glassdoor is that they let you do you. I have rarely (if ever) felt micro-managed. On the AM side, we are truly the leaders of our own book and are empowered to treat our accounts & clients & schedules in the way we think is best. I hear about a lot of other companies where managers get involved in every little issue, call, deal, etc. but our leadership respects our decisions.

Cons

-We are still a start-up, so change is going to happen. A lot. If you can't roll with the punches, then this may be a hard place to be. With that being said, we change so much because leadership actually listens to us and our needs & concerns. We constantly make changes to territories, comp structure, support, etc. so we can grow & scale and still provide the employees with what we need. -Because there is so much change, it is sometimes hard to get a clear picture on what your career path will be or can be at Glassdoor. Things can pop up really quickly, or you may have to wait several months longer than originally planned to get a promo. We do need to do a better job of preparing people for career advancement & mentoring them to that next step, providing feedback on where they hit & where they miss, and being upfront.

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Glassdoor Response
9y
I’m proud to read this, and happy you are part of our team. The Chicago office is buzzing with excitement and as we forge ahead I’m looking forward to setting this team up to succeed and take advantage of all the opportunities that present themselves along the way.

Explore other reviews about Glassdoor

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

2.0
11 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

4
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