Glassdoor is a wonderful place! - Customer Success Glassdoor Employee Review

5.0
15 Nov 2018
Recommend
CEO approval
Business outlook

Pros

There are a lot of great things about Glassdoor! Starting with the mission we truly are helping candidates everywhere find jobs the love and giving them the tools they need to make the next step in their career. The people at Glassdoor are wonderful as well, the Chicago office continues to grow it starts to get tough to know everyone by name but we still have monthly new hire breakfasts, bamf and happy hours to help! Everyone is really friendly so if you need help there is always someone willing to take a few minutes out of their day to answer questions. Robert is an amazing CEO and embraces transparency with monthly all-hands answering questions and giving the whole company updates. He is super authentic and down to earth. The managers at Glassdoor are great too and are always pushing for you to succeed and offer feedback and a plan to help get you to where you want to be. At Glassdoor, you feel like you are more than just a number and your opinion is valued. It really is a great place to work!!

Cons

We are always changing the way thing are done and Glassdoor likes to shake things up a lot - not a bad thing you just have to be able to roll with the punches and be adaptable.

Explore other reviews about Glassdoor

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

2.0
11 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

4
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