6 Mar 2019
Glassdoor Response
7yThank you so much for sharing about your experience and your feedback. It's great to hear that you are enjoying the culture of collaboration and growth at Glassdoor. I also love the interaction we have created with our team members on a day to day basis, the great perks (and games) in the office, and the culture we have created of internal career paths for people here! We hear you loud and clear on the additional resources for our billing teams. We are adding additional staff, as well as automatizing many of the manual tasks that the team has been doing to free up more time. We have also just hired a new head of Accounts Receivable who is based in Chicago and has been doing an excellent job triaging the billing pain points. Keep an eye on the GRIT for updates and improvements in this area, and thank you again for the feedback. -Steph Jenkins, VP of Sales, SMB