Constantly Underdelivering, Equating to Constant Disappointment - Anonymous employee Glassdoor Employee Review

I walked into Glassdoor bright-eyed and bushy-tailed with big hopes, dreams, and plans. SMB Org has slowly starting to dissolve those ones by one. Although a culturally progressive company, it's like Glassdoor is stuck in a strange managerial, technological and structural timewarp. 1) SMB Leadership- there have been many instances where leadership has failed to step up to provide solutions to problems that highly impact the business and our contributors. In addition to not owning up to mistakes or errors that negatively impacted these teams. Underqualified Managers, questionable behaving Directors and an extreme trend of protected nepotism that is discouraging. I have quickly lost faith in Leaderships' ability to move Sales and Customer Success in a direction that more sustainable for clients and colleagues. Lacking grit, lacking innovation, lacking leadership qualities all in all, smooth talkers deflectors and reframers, unchanged Glint Feedback year after year with regular over-promised and underdelivers. 2) HR- is underqualified and ill-equipped to handle difficult conversations and or make difficult decisions. There have been multiple potential legal situations that have been mishandled or miscommunicated. I question their ability to cultivate an obtain psychological safety. 3) FLUFF- there is a lot of caution around communication and tone. There is also a lot of unmeaningful dialogue that occurs frequently that prevent projects from getting done and initiatives or decisions being made. Too many opinions and to much input is sought and given to be decisive and efficient in a timely manner. 4) Comp- Pay is low all around the board. Pay is not competitive to Tech Industry market standards in the bay area according to Tableau. I am 10k+ under-market and many of my colleagues are much more. Ambiguous performance metrics, more often than not negatively impact comp. I came for the culture and not for the pay... but I'm quickly learning that might have been a big mistake. 5) TURNOVER- Chances of inheriting an unhealthy book and performing extreme measures to "revive" it are high. GD is bleeding clients faster than we can gain them. Also, some need to be prepared to have difficult conversations with your clients about you being the 3rd 4th or 5th rep that they have been introduced to that same calendar year due to individuals leaving the business or lost to internal promotions without transition plans. 6) Lack of resources invested and shared throughout the whole org from SMB-ENT. Also severely understaffed. If any of these are red flags for you as an independent contributor, I would move forward with caution.