Glassdoor is owned by a Japanese co (Recruit Holdings) - I have firsthand knowledge that user/poster data is not safe - Manager Glassdoor Employee Review

3.0
15 Jul 2021
Recommend
CEO approval
Business outlook

Pros

It's a great co - or at least I thought it was - great colleagues.

Cons

I work at Glassdoor. My colleague was asked by his manager (on request of his manager's manager, maybe coming from the CEO but I don't know for sure) to share the user data (posts made for other co's, location, browsing activity on the site, etc.) of a user/poster. The request came from Recruit Holdings (this is a Japanese company which owns Glassdoor). Someone at Recruit Holdings wanted the user/poster information (either for their own internal purposes or as a favor for a client, etc. - I don't know how the info will be used). I always assumed Glassdoor very strictly protects it's users' data but I now have evidence this is not the case. If HQ (i.e. Recruit Holdings) pressures Glassdoor management, they will hand over user data. Does anyone know how I can get the word out about this? This isn't right.

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Glassdoor Response
4y
We take this type of allegation very seriously. The privacy of our users and their information is of critical importance to us. Your claim goes against everything Glassdoor and our parent company, Recruit Holdings, stand for. Protecting the privacy and anonymity of our users and maintaining their trust are paramount to our missions and integral to how we operate. Although we have strong reason to doubt the accuracy of this claim, we are very carefully reviewing your allegation while strictly following our internal processes which protect user privacy. I encourage you to contact me or, if you prefer, our internal employee whistleblower hotline and share any further information anonymously without fear of retaliation or retribution. I want to emphasize that the integrity of our content moderation policies is at the core of who we are. Glassdoor has always been and remains subject to the very same content moderation policies as all other employers. So much so that only a very small subset of our content moderators have the ability to see who submits reviews about Glassdoor. And our policy is strict: nobody, least of all a senior executive at Glassdoor or Recruit Holdings, is permitted to obtain user information in the way described or about anyone who shares content on Glassdoor. Again, as a matter of policy, all reviews published on Glassdoor must be in alignment with our Community Guidelines and Terms of Use. The same standard applies to Glassdoor that is applied to all employers. Christian Sutherland-Wong, CEO

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5.0
12 Feb 2026
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Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

2.0
11 Feb 2026
Anonymous employee
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CEO approval
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Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

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