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      Glassdoor

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      Glassdoor reviews

      The people, the work, the clients 10/10 - Customer Success Manager Glassdoor Employee Review

      5.0
      17 Feb 2022
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I work with some of the BEST people at Glassdoor. Everyone is helpful and collaborative. Glassdoor have built an inclusive community with a strong culture that I'm so happy to be part of. The benefits are the best I have ever seen and the work life balance they have struck is perfect.

      Cons

      Glassdoor are still living as if we are in an active pandemic but things have changed (in particular in EMEA) and it's time to get us together again. Lets start collaborating in person again.

      avatar
      Glassdoor Response
      4y
      Thank you for taking the time to share your perspective on your experience on the EMEA CSM team. To hear that you have found the community to be inclusive, our benefits meet your needs, and you're able to find work life balance is so important. Fostering a culture where folks feel like they belong, individuals can share openly and authentically, and every voice is valued is a core pillar of our employee engagement goals. As for your desire to get back together in the office, I understand. Connecting via Zoom can be exhausting at times and community is core to what makes Glassdoor so special! Our Workplace Experience team is doing their best to strike the balance of keeping everyone safe and getting people back to the incredible offices they have been improving and investing in this year. Based on what they shared in the last All Hands, I'm optimistic we're close to reopening and hope they'll have news to share soon regarding the reopening our London (and Chicago, San Francisco, Dublin, & Ohio) offices. - Kira Dewey, Interim Head of CS

      Explore other reviews about Glassdoor

      5.0
      12 Feb 2026
      Employer brand specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

      Cons

      I cannot think of any cons.

      2.0
      11 Feb 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

      Cons

      During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

      4
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