The best company I have ever worked for - Customer Success Manager Glassdoor Employee Review

5.0
19 Sept 2024
Recommend
CEO approval
Business outlook

Pros

- Work/Life Balance - Benefits (Healthcare and parental leave stand out) - 100% remote - The people - The mission - Glassdoor is as good as they say it is

Cons

- Uncertainties and layoffs in the last couple years have left scars - An ever-changing environment with Indeed brings its challenges - who doesn't want more money?

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Glassdoor Response
1y
Wow—“the best company you’ve ever worked for!” That is so wonderful to hear, and I couldn’t agree more. The people, the benefits, the flexibility, and the meaningful impact we’re making on so many people’s work lives are exactly what have kept me here for a decade. As we continue working to smooth out the bumps with the Indeed partnership and (fingers crossed) as the economy rebounds, I’m hopeful that any lingering feelings of uncertainty will fade. Thank you so much for taking the time to share your feedback. - Andrea Johnson, Director of Customer Success

Explore other reviews about Glassdoor

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Amazing management & team - Growth and learning opportunities - Flexible with work-life balance - Meaningful work

Cons

I cannot think of any cons.

2.0
11 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

4
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