Lost its mojo: lonely, frustrating and disappointing place to work. - Senior Technical Product Manager Google Employee Review

2.0
30 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Context: gTech team - Perks, benefits and pay (if those are important to you; they aren't as impactful to most as they think in the long run and create an over-privileged, ungrateful workforce) - Travel and freebies opportunities - Looks good on a CV/outside perception strong - Flexibility in working hours/how you manage your time - Clubs and talks, volunteering opportunities - Stable company

Cons

Context: gTech team - Still too US (Silicon Valley) focused. Incompatible culture with Europe mindsets - Still culturally tailored to 20 something privileged (Ivy league) males e.g. having to share hotel rooms at most events, expecting people to want to relocate, and assuming everyone is the same in terms of motivations and beliefs - BIG ethical problems- see news - Management are very poor: low EQ, lots of turnover/infighting, just care about results not people. Don't like it when people question them even though they say the opposite- lack integrity and many are bullies or just keep their heads down and do nothing. - Many people are managed by people several timezones away leading to poor communications and relations. Fundamental misunderstandings arise because there is an assumption, by the US mainly, that because people speak English they share a culture. - People are very competitive, arrogant, and selfish, don't care about each other as people due to low EQs and being over-privileged or insecure. A person can faint or breakdown in tears in a meeting and everyone will just ignore them. - Low internal mobility if you want to stay in London- it's very competitive and if you enter a bad role/team and have bad projects, it's near impossible to transfer, especially because you need your manager to help. Getting stuck is easy; HR are no help. - Low trust in HR and Employee Relations- so much sexism, ageism and mental health discrimination. Google keeps paying people to keep quiet. HR are near useless (by their own admission) because they have no power. Again, see news. - Company is classic large corp now- ruled by middle managers empire building. Historical culture is not really present anymore, e.g. no 20% projects allowed. - Work is meaningless- little control over strategy, repeating past projects/mistakes, impact of deliverables questionable as they are politically driven more than anything. - Work is still technically driven and people who bring project management experience are not well respected as they are seen as an unnecessary overhead and remind people that Google is now a large company and cannot support old practices such as one to ones with everybody and informal knowledge transfer. - Lots of big company politics and constant problems with delivery because company is still technically driven rather than people/process/organisation driven - Internal systems/tools not fit for purpose unless you are an engineer. Refusal/arrogance-led negative attitudes to using external tools such as JIRA or project management tools. Everyone just uses Google Suite for everything- with some hacky tools built on top sometimes. - Lots of internal snobbery over working for gTech- little respect or knowledge from the rest of Google - Interview system is ridiculously complicated, and has tons of bias, and doesn't recruit the people needed due to the abstract coding questions that people need to answer to prove that they are "technical" even when the job doesn't require coding. You therefore end up with people who want to code in jobs where they aren't required to code which causes a lot of problems.

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5.0
8 Jun 2026
Recommend
CEO approval
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Pros

Amazing culture, great teammates, amenities and food

Cons

Nothing honestly, love working here

4.0
21 Jun 2013
Recommend
CEO approval
Business outlook

Pros

1) Food, food, food. 15+ cafes on main campus (MTV) alone. Mini-kitchens, snacks, drinks, free breakfast/lunch/dinner, all day, errr'day. 2) Benefits/perks. Free 24:7 gym access (on MTV campus). Free (self service) laundry (washer/dryer) available. Bowling alley. Volley ball pit. Custom-built and exclusive employee use only outdoor sport park (MTV). Free health/fitness assessments. Dog-friendly. Etc. etc. etc. 3) Compensation. In ~2010 or 2011, Google updated its compensation packages so that they were more competitive. 4) For the size of the organization (30K+), it has remained relatively innovative, nimble, and fast-paced and open with communication but, that is definitely changing (for the worse). 5) With so many departments, focus areas, and products, *in theory*, you should have plenty of opportunity to grow your career (horizontally or vertically). In practice, not true. 6) You get to work with some of the brightest, most innovative and hard-working/diligent minds in the industry. There's a "con" to that, too (see below).

Cons

1) Work/life balance. What balance? All those perks and benefits are an illusion. They keep you at work and they help you to be more productive. I've never met anybody at Google who actually time off on weekends or on vacations. You may not hear management say, "You have to work on weekends/vacations" but, they set the culture by doing so - and it inevitably trickles down. I don't know if Google inadvertently hires the work-a-holics or if they create work-a-holics in us. Regardless, I have seen way too many of the following: marriages fall apart, colleagues choosing work and projects over family, colleagues getting physically sick and ill because of stress, colleagues crying while at work because of the stress, colleagues shooting out emails at midnight, 1am, 2am, 3am. It is absolutely ridiculous and something needs to change. 2) Poor management. I think the issue is that, a majority of people love Google because they get to work on interesting technical problems - and these are the people that see little value in learning how to develop emotional intelligence. Perhaps they enjoy technical problems because people are too "difficult." People are promoted into management positions - not because they actually know how to lead/manage, but because they happen to be smart or because there is no other path to grow into. So there is a layer of intelligent individuals who are horrible managers and leaders. Yet, there is no value system to actually do anything about that because "emotional intelligence" or "adaptive leadership" are not taken seriously. 3) Jerks. Sure, there are a lot of brilliant people - but, sadly, there are also a lot of jerks (and, many times, they are one and the same). Years ago, that wasn't the case. I don't know if the pool of candidates is getting smaller, or maybe all the folks with great personalities cashed out and left, or maybe people are getting burned out and it's wearing on their personality and patience. I've heard stories of managers straight-up cussing out their employees and intimidating/scaring their employees into compliance. 4) It's a giant company now and, inevitably, it has become slower moving and is now layered with process and bureaucracy. So many political battles, empire building, territory grabbing. Google says, "Don't be evil." But, that practice doesn't seem to be put into place when it comes to internal practices. :(

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