Sometimes fun, but always disorganized. - Customer Service Representative Groupon Employee Review

3.0
17 May 2012
Recommend
CEO approval
Business outlook

Pros

Casual dress code, free soft drinks, nice people, unlimited (for now) paid vacation, decent benefits, better than being unemployed, cool office.

Cons

Very disorganized, lack of competent leadership at all levels, departments working against each other, emphasis on quantity over quality, who you know is more important than how hard you work.

Explore other reviews about Groupon

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Gaining experience targeting multiple industries

Cons

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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