Groupon Reviews

Updated Sep 16, 2021

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Found 3,145 of over 3,628 reviews

3.7
68%
Recommend to a Friend
71%
Approve of CEO
Groupon Interim CEO Aaron Cooper
Aaron Cooper
234 Ratings
Pros
  • "A great work environment with motivated relaxed team members and helpful senior management(in 206 reviews)

  • "Wonderful Culture and no dress code(in 160 reviews)

  • Cons
  • "Weird upper management at Rocket(in 84 reviews)

  • "Company really care more about its merchants(in 71 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Best Company

      Sep 6, 2021 - Content Editor in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is one of the best company to work with. Has fantastic work environment, Work Culture. Very friendly staff and colleagues.

      Cons

      You will start loving everything if you love the work you do.

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    2. 4.0
      Former Employee, more than 1 year

      Gud working there

      Sep 13, 2021 - Customer Service Representative in Chennai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Less work tension Good work environment

      Cons

      Timeliness Better improve some service. I hope this will be solved.

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    3. What people are saying about Groupon

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    4. 4.0
      Current Employee

      Good Pay, Lots of Learning, Nice and Supportive Colleagues

      Sep 11, 2021 - Software Development Engineer (SDE) II in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - The scale at which Groupon operates is phenomenal, people will learn a lot who are early in their careers (< 5 years) - Can't say the pay is the best, but it is good. - Manager (at least mine) pays a lot of attention towards WLB and learning (this seems to be a company culture) - Mid year promotions and raises.

      Cons

      - There is a lot of undocumented legacy code. - Sometimes WLB takes a toll, meetings start at 10 in the morning and they are scheduled for nights too. - The product and engineering is going through a lot of change.

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    5. 4.0
      Former Employee

      Overall good Experience

      Sep 3, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay for freshers. Good shift allowances. 5 days working. Nice team mates and managers

      Cons

      Bit hectic during seasons. Shift timings.

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    6. 5.0
      Current Employee, more than 1 year

      Good

      Aug 29, 2021 - Customer Service Representative (CSR) in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work culture, Supportive team

      Cons

      No cons it's a good company

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    7. 5.0
      Current Employee, more than 3 years

      Awesome Place to work - They really care for employees

      Aug 24, 2021 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They really care for employees. The India leadership team is simply awesome.

      Cons

      continuous night shift. But i can't blame the management for that. It is the nature of business

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    8. 5.0
      Current Employee, more than 3 years

      NA

      Aug 20, 2021 - Anonymous Employee in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s Environment is what I feel the best place to work at. And the people around too.

      Cons

      Nothing much. I feel comfortable working at Groupon and much confident about the chaos towards the growth and opportunities.

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    9. 4.0
      Current Employee

      Review

      Aug 11, 2021 - Quality Assurance Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      excellent management transparency career growth

      Cons

      frequent change of the leadership team

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    10. 4.0
      Current Employee

      Good to work

      Aug 7, 2021 - Customer Service Representative in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I like it All almost good

      Cons

      I don't like management Mid to low level are worst

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      Groupon Response

      Global TA Manager

      Thanks for taking the time to share this feedback with us. We are glad to know that you're having a good experience in your Customer Service role. It’s definitely a lot of fun building the daily habit in local commerce alongside great teammates! We noticed your feedback regarding management, and understand how important it is to not only work for a great manager, but to see strong leaders across the organisation. We have a plethora of resources available for both current and new managers, including leadership habits, which all managers are held accountable. While we recognise that there will always be room for improvement, we believe we’re on the right path toward developing effective leaders. We're continuously looking to evolve, and greatly appreciate your feedback to help us grow. Thank you for everything you do for us here at Groupon!

    11. 3.0
      Current Employee

      okayish

      Aug 19, 2021 - Customer Service Representative in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good, somtimes better can msake it more bettef

      Cons

      bad timings and logo volor

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    Viewing 1 - 10 of 3,145 Reviews

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