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Groupon

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Groupon

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Groupon Reviews

3.2

43% would recommend to a friend

(3848 total reviews)

Interim CEO Dusan Senkypl

Dusan Senkypl

34% approve of CEO

Ratings by category

3.7

Diversity and Inclusion

3.7

Work/Life Balance

3.5

Culture and Values

3.3

Compensation and Benefits

3.0

Career Opportunities

2.6

Senior Management

Ratings distribution

5 stars

18%

4 stars

28%

3 stars

27%

2 stars

15%

1 star

12%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great people and very international(in 373 reviews)
  • "Great Culture and as long as you perform well you can pretty much be your own boss and do anything you want.(in 230 reviews)
  • "Work / Life balance is good(in 164 reviews)
  • "Good benefit offering even for the sharp(in 104 reviews)
  • "Good work environment to work in(in 84 reviews)
Cons
  • "Bad management very lazy is their approach(in 254 reviews)
  • "Pay is low unless you're one of the chosen high ups and politics has everything to do with being chosen.(in 112 reviews)
  • "Inexperienced managers leading teams.(in 104 reviews)
  • "Senior Leadership and Technology is poor(in 77 reviews)
  • "Salary is LOW so if you have poor lead quality then you're sunk in the income department.(in 72 reviews)
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Found 3,848 of over 4T reviews

Updated 4 Dec 2023

    1. 5.0
      30 May 2023
      Team Leader
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Groupon is a great place to learn, live and grow.

      Cons

      Company could have fixed shift and off for agents instead of rotational shift and off.

      1. 5.0
        21 Nov 2023
        Customer Service Representative
        Current Employee
        Bengaluru
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good salary for freshers .

        Cons

        No security for job at all

      2. Join the Groupon team
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        1. 2.0
          27 Aug 2023
          Senior Software Developer
          Current Employee, more than 5 years
          Bengaluru
          Recommend
          CEO Approval
          Business Outlook

          Pros

          - Flexible Allowance is a big pro, can help save tax

          Cons

          - Micro or Nano level management - Little to no focus on actual work, all the times have to update jira, with deadlines, due dates, story points, why skipped the due date. - They will decide the due date themselves. - Have to work 8-10 hours on weekends. - No appraisals or bonuses.

          8
          1. 3.0
            26 Oct 2023
            Anonymous Employee
            Former Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Good work life balance and benefits

            Cons

            Poor management of resources No prior planning of future

            1. 4.0
              26 Oct 2023
              MOR
              Current Employee, more than 5 years
              Chennai
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Work and Culture is great

              Cons

              Work Pressure, no standard policy

              1. 4.0
                17 Oct 2023
                Customer Service Team Lead
                Current Employee, more than 8 years
                Chennai
                Recommend
                CEO Approval
                Business Outlook

                Pros

                1. Casual wear 2. 2.5 days leave per month 3. Medical benifits

                Cons

                Too much of things to handle at a time

                1. 1.0
                  26 Oct 2023
                  SDE-2
                  Current Employee
                  Bengaluru
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Remote work is applicable if you talk to manager

                  Cons

                  -Bad mangement after the covid company restructing

                  2
                  1. 4.0
                    4 Oct 2023
                    Software Development Engineer (SDE III)
                    Current Employee, more than 1 year
                    Bengaluru
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good to work, Lot to learn.

                    Cons

                    Sometimes tough. It depends up on your team and your direct manager.

                    1. 5.0
                      28 Sept 2023
                      Customer Service Representative
                      Current Employee, less than 1 year
                      Chennai
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      No pressure, Working in a peaceful environment and Salary & Incentive Packages

                      Cons

                      Nothing, Everything seems to be good except Night Shift

                      1. 2.0
                        14 Mar 2023
                        Content Writer
                        Former Employee, more than 3 years
                        Chennai
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        1. There is almost no politics in this company, the appraisal and feedback system is very transparent. 2. Your reporting managers will be very friendly 3. Cab facilities are free for all. there will be only one or two ppl in each cab, no going round and round on our way. 4. You will go for team outings once in a quarter ( mostly restaurants or theme park) 5. there will be free food walk on Pongal / Diwali as celebration. 6. unlimited free coffee, tea, boost and soft drinks ( quality not so great) 7. You get leaves very easily, always on first come basis if your first to apply you will get easily. 8. You will have very strong work life balance. you will not even work 5 min after your sfifts 9. there is no dress code in that company, employee can dress as per their wish

                        Cons

                        1. Food in the pantry is horrible ( paid) 2. Groupon is a loss-making company for long time, The job security is very bad very often layoffs happen 3 They recruit and if the workflow is less, you will just called for a casual meeting and just be fired from the back door, no saying good bye to anyone you cannot resist or else terminate

                      Viewing 1 - 10 of 3,848 Reviews
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                      Groupon Reviews FAQs

                      Groupon has an overall rating of 3.2 out of 5, based on over 4,430 reviews left anonymously by employees. 43% of employees would recommend working at Groupon to a friend and 28% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Groupon employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Groupon. This rating has decreased by -6% over the last 12 months.

                      43% of Groupon employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Groupon 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

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