Great Product. Terrible upper management - Outside Sales Representative Groupon Employee Review

As an Outside Sales rep you are very isolated. Management sometimes forgets that they even have an outside sales staff and tailors everything for the inside reps. Very little room for advancement for outside reps although they are genuinely trying to create a career path for us. They haven't brought us in for training in almost a year, even though the product has almost completely changed. Many of us desperately want/need a refresher and simply have a need to reconnect. We have very few tools at our disposal to use in the field. Many processes are being automated with little concern for the ramifications. There are several flaws with the current comp plan and sales processes but there is no one that will stop and listen to find out why they will not work. Definitely a "burn and turn" mentality. Every month it seems as if they are trying to find another way to pay their staff less. There are many sales processes could be streamlined and are not but there is no one that will listen when you try to give suggestions. It never goes past your DSM. Inside and outside reps need to work together, however due to the boiler room mentality we are often pitted against each other.