Pros
- Free gym membership at a great place across the road. - Allowance for team outings and medical coverage. - Long lunches
Cons
A) Work process - Monotonous, little innovation, no input from the bottom line was heeded even though we were urged many times to take initiative - Dodgy deals given the green light (as revealed through simple Google searches), managers did not act on feedback - Diff departments are segregated and isolated in their work; little direct interaction with sales and clients hence a mis-match of expectations - Ludicrous measures put in place to cope with the leak in manpower toward the end of 2014 - Some sales managers override the process and push for their deals to be processed first (and scheduled for to be live the next day) despite little to no heads-up at all B) Management - Changed multiple times following the departure of the founding brothers - Indecisive, decides things on a whim as if they can be done overnight - Over ambitious with tragically little to no understanding of Groupon’s original principle - Absolutely no transparency or understanding of change in processes pertaining to their subordinates; whichever team is affected would find out from other teams instead of their own managers c) Culture - High amount of tension as redundancy and restructuring is happening (as mentioned above) - Interpersonal conflicts not handled in the best manner; individuals allowed to harass co-workers with little to no consequences on the grounds that they're getting their work done and can still get along with a number of co-workers not on the receiving end of their ill conduct. - Feedback regarding said conflicts also not treated with anonymity; basically anyone who complained would have a target on their backs D) Career progression and termination - People pushed to senior ranks but not given official letter of recognition, title change in system or pay revise till the next year in April. So if you get promoted in May, good luck to you. - Acknowledgement of progression is not clear; promises given verbally and then retracted on the grounds of not being in writing, which is very unfair - Pay review resulted in A LOT of unhappiness and intra team tension. - A lot of redundancy (due to restructuring) going on, affected teams are kept in the dark till the last minute and usually find out through other teams instead of HR or their managers. When it happens, it’s kept quiet even though the writing’s pretty much on the wall.