A decent company to kick start in customer support - Customer Support Representative Groupon Employee Review

4.0
30 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Good flexibility in shift Work-life balance is ok Play area Snack availability

Cons

Rotational off so you might be on weekday off

Explore other reviews about Groupon

5.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Incredibly smart, talented people working around you Very transparent leadership Plenty of room to grow and excel

Cons

I honestly don't have any!

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Gaining experience targeting multiple industries

Cons

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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