Applicant Beware - Sales Representative Groupon Employee Review

2.0
3 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Hour lunch. Work from home on Fridays with the possibility of working remotely multiple days at some point.

Cons

Old/outdated leads to start with in order to make one sale within a month. If one sale is not made, you're fired before you complete a 3 month long training. If you make a sale, you find out from management it doesn't matter the quality of the agreement, because you're not meant to receive commission on it, it's just meant to keep your position to continue with the long training. Bad reputation with merchants. No real structure. Management can be terminated just as quickly as the sales reps. Open floor environment, so it is SUPER LOUD all the time making it difficult to hear the person on the phone. Very childish, and young team members with no urgency, which management didn't seem to really care about any distractions because more time than not they're just as loud and obnoxious. You can tell that trainers/managers who were once reps did everything they could to get their current position so they didn't have to worry about sales quotas which could lead to termination. Which is amusing because their attitude is that of someone who believes they have job security there which doesn't exist anyways at any place you work. Just an overall bad experience. You would think the name Groupon, which many are pretty familiar with would have a better reputation considering their brand. But the fact is they're just a regular company with a well known name. I know of small to medium size companies that have their act together way beyond Groupon. It's like when someone pays a lot of money for a pair of jeans because of the label, but they could've bought a cheaper pair that is the same quality. That's all Groupon is...a label.

Explore other reviews about Groupon

5.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Strong technical stack - Strong growth opportunity - Collaborative Environment

Cons

- Tight timeline for work

1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

- honestly... i can't think of anything.

Cons

The internship lacked clear direction from management. My manager often seemed unsure about what work to assign and gave tasks without clear goals, context, or expected outcomes. Many assignments felt unstructured and were not aligned with my STEM background. Several tasks could have been handled through a short team meeting, a form, or a basic process document rather than through an internship role. There was also poor mentorship. When I asked questions or tried to discuss the work, I often did not receive useful answers. In some cases, I was told to rely on AI instead of receiving proper technical or professional guidance. AI can be useful as a tool, but it cannot replace mentorship, role clarity, or manager involvement. The manager appeared inexperienced in leading interns. There was micromanagement at times, but it was not paired with clear direction or useful feedback. I had to repeatedly ask for work that matched my field, and near the end of the internship I felt I had to identify relevant work on my own. This made the experience feel poorly planned and disrespectful. Career growth was extremely limited. There was no clear path forward, no structured training, and no meaningful discussion about how to grow within the company. Instead of helping me develop as a potential employee, my manager suggested that I apply to other companies. That made the role feel temporary and disconnected from any long-term opportunity. The role had very few learning opportunities. Many processes were unclear, and there seemed to be heavy reliance on automated tools without enough internal knowledge or guidance. Several tasks and projects appeared to lack clear ownership, which made the work environment confusing. Communication from leadership and HR was also poor. Decisions were not clearly explained, and HR did not appear to handle concerns with enough preparation or clarity. Calls often felt like attempts to gather basic information that should have been reviewed beforehand. I also had concerns about professional boundaries. I have evidence that an HR representative viewed or monitored my personal Instagram profile while handling a workplace issue. That felt inappropriate and made me question whether the matter was being handled professionally. The broader work environment felt disorganized. Too many people seemed involved in simple tasks, while ownership and accountability were unclear. The company felt more like an unstructured startup trying to manage too many disconnected projects than a place with mature processes, stable leadership, or a clear intern program. Overall, the internship did not provide meaningful mentorship, structured learning, career growth, or role clarity. I would not recommend this role to someone looking for a serious professional development experience.

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