Might have just been the office I was in, but there was absolutely terrible recruiting management. Throw that in the mix with zero structure in their training program.. and it was just a mess. You're also pushed into an environment where you are expected to be dialing the phone all day with the goal of just pulling information out of candidates.. THIS IS WHY RECRUITERS GET A BAD REP. They are too metrics driven, and not focused on QUALITY (for both candidates and their own associates). They have an unrealistic approach to the industry for this day and age, and I realize now that's why they struggle so much. Work/life balance is awful, and you're essentially guilt-ed into staying late to hit a lofty metric that gets you nowhere because of their business process.