Don't Bother - Customer Resolutions Generalist IKEA Employee Review

2.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Kind employees - HR was phenomenal - Cute office

Cons

- Ugly uniform - Disgraceful pay - Incredibly draining having to deal with belligerent and disrespectful customers all the time - Weird micromanaging attitude from TLS - PSI was insufferable & took their jobs too seriously - 6 day work weeks should be illegal - No flexible WFH options.

Explore other reviews about IKEA

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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