Fun events and great teamwork, but poor work-life balance - Customer Loyalty Team Member IKEA Employee Review

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, activities for events are fun, teamwork and collaboration.

Cons

Work-Life Balance is abysmal, communication with leadership needs work there is a lack of formal tasks that are never addressed ahead of time it is always in the moment as it happens.

Explore other reviews about IKEA

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good People, Decent money, Decent opportunities

Cons

Does not pay enough money

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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