Toxic - Dont trouble yourself - Customer Support Coworker IKEA Employee Review

1.0
20 Jan 2018
Recommend
CEO approval
Business outlook

Pros

15% discount - bluejeans dress code

Cons

Clueless managers that skate on their duties and only worry about micro management - NO career path. - NO support from upper management. - NO hiring from within. - It's common place to see new faces frequently that show up out of now where and are suddenly on the Call Center Police Force - ( floor managers). These are external hires - and that very process alone breeds contempt for the job and results in high turnover - Thanksgiving Holiday is NOT a paid holiday - Christmas Holiday is NOT a paid holiday - Consistent payroll mistakes which impact your pay and very difficult to get resolved through management and HR

Explore other reviews about IKEA

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great managers and coworkers-felt like family.

Cons

Holidays were brutal but mainly because of the coworkers

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

See reviews by: Helpful|Rating|Date|All