Just because it's IKEA, doesn't mean it's IDEAL. - Customer Relations Co-worker IKEA Employee Review

3.0
6 Aug 2020
Recommend
CEO approval
Business outlook

Pros

-A new, fresh, young team -New location with public transport accessible You can expect the IKEA benefits as you would at any location. There is still a "family" atmosphere that you will experience from the team and a "warmth" that you come to expect from the IKEA atmosphere. The team is young (primarily women) and upbeat so it makes for a nice work atmosphere. The location and building are new so the team has grown together from experience. There were hurdles like Covid-19 that caused opening delays and many people having to work from home, so the team is unique in having gone through this experience together. The location is a new concept with (limited) parking on the top. There are bike/e-bike racks for both customers and employees and public transport by tram is within sight of the building (less than a 3-minute walk).

Cons

-Unorganized/lacks structure -Lacks diversity in staff Because this location is new (and so are most of the employees), I would have to say in my personal experience, that the employment process is a bit chaotic. When applying to IKEA you expect a more "flat" hierarchy in terms of employment (which is why many apply to work for IKEA), but at this location, there seems to be a struggle with leadership and structure. As things settle and there is more of a routine, perhaps this will change. IKEA is a global company with a reputation for diverse hiring. This location, in particular, is primarily local people. Though there were many women employed, I can't say that there was a lot of variety. The co-working staff is made up primarily of women ages 33-65, married with kids. In my experience, there were not any single women as co-working staff, very few men, and very few foreigners...it was very uniform and unvaried. Diversity is something that is supposed to make IKEA special and I think this aspect should be revisited in the new hiring class.

Explore other reviews about IKEA

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great managers and coworkers-felt like family.

Cons

Holidays were brutal but mainly because of the coworkers

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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