Just because it's IKEA, doesn't mean it's IDEAL. - Customer Relations Co-worker IKEA Employee Review

3.0
6 Aug 2020
Recommend
CEO approval
Business outlook

Pros

-A new, fresh, young team -New location with public transport accessible You can expect the IKEA benefits as you would at any location. There is still a "family" atmosphere that you will experience from the team and a "warmth" that you come to expect from the IKEA atmosphere. The team is young (primarily women) and upbeat so it makes for a nice work atmosphere. The location and building are new so the team has grown together from experience. There were hurdles like Covid-19 that caused opening delays and many people having to work from home, so the team is unique in having gone through this experience together. The location is a new concept with (limited) parking on the top. There are bike/e-bike racks for both customers and employees and public transport by tram is within sight of the building (less than a 3-minute walk).

Cons

-Unorganized/lacks structure -Lacks diversity in staff Because this location is new (and so are most of the employees), I would have to say in my personal experience, that the employment process is a bit chaotic. When applying to IKEA you expect a more "flat" hierarchy in terms of employment (which is why many apply to work for IKEA), but at this location, there seems to be a struggle with leadership and structure. As things settle and there is more of a routine, perhaps this will change. IKEA is a global company with a reputation for diverse hiring. This location, in particular, is primarily local people. Though there were many women employed, I can't say that there was a lot of variety. The co-working staff is made up primarily of women ages 33-65, married with kids. In my experience, there were not any single women as co-working staff, very few men, and very few foreigners...it was very uniform and unvaried. Diversity is something that is supposed to make IKEA special and I think this aspect should be revisited in the new hiring class.

Explore other reviews about IKEA

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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