life in ikea - Customer Relations IKEA Employee Review

4.0
18 Apr 2024
Recommend
CEO approval
Business outlook

Pros

very people inclusive, very flexible working hours for part timers, good pay rate, very good staff benefits such as medical benefits and discounts, good environment, vehicle compensation (with criterias)

Cons

customers are usually put first which results in coworker being left unsatisfied, benefits being compromised with the reduce in store profits, seldom premature event planning which leads to messy events which will have to be settled by staff even the part timers.

Explore other reviews about IKEA

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work in

Cons

Sometimes on call and weekends and nights work

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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