Great Company, but some department leaders could have more experience. - Client Support Specialist Indeed Employee Review

4.0
9 May 2017
Recommend
CEO approval
Business outlook

Pros

Culture, Unlimited PTO, WFH options, open to ideas, value employees, great work/life balance.

Cons

Favoritism, some managers/directors do not have enough experience, a lot of favoritism, major changes made with 1 day notice, over time is not given to anyone not on the companies mainline. Merit increases keep decreasing.

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Indeed Response
9y
We’re pleased to hear you’re otherwise having a great experience as an Indeedian, but we’d like to share your feedback with the right people as an opportunity for improvement. Would you mind sending us more detail at inside@indeed.com? We definitely want to ensure fair employee development is a priority.

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2 Jun 2026
Anonymous employee
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CEO approval
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Pros

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Cons

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4.0
3 Jun 2026
Recommend
CEO approval
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Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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