Downtown Austin - Client Success Indeed Employee Review

5.0
10 Jan 2019
Recommend
CEO approval
Business outlook

Pros

-Amazing culture, the downtown office has great energy with our Sales and CS teams occupying two floors together -As a member of the Client Success team, my job is made so much easier getting to work with a product that works as well as ours does, allowing us to not have to worry so much about retention and instead focus on how to help our clients grow -Growth opportunity, in the last three years, the size of this office has more than tripled, creating a ton of options for high performers in several departments

Cons

-Really nothing Indeed related, it really is an amazing place to work. Getting in and out of downtown can be a headache, but that's about it.

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5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

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Cons

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4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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