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      Great Company - Dedicated Client Success Specialist Indeed Employee Review

      4.0
      30 Jun 2021
      Dedicated client success specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very good company to work for, good benefits, perks, amazing colleagues

      Cons

      Current changes on the scope of the role from top management is driving it to a more account executive approach which is good in a sense but brings way more pressure and the CS salary + bonus remain the same.

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      5.0
      1 Jul 2026
      Sr. national account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Continuous Innovation and resources are countless.

      Cons

      Continuous Innovation as the product and tech stack is always evolving.

      4.0
      3 Jun 2026
      Operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

      Cons

      The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

      2
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