Infinity Consulting Solutions

1.0

28 Mar 2018

Recruiter

Recommend

CEO approval

Business outlook

Pros

Great place to start a career in sales/ recruiting with an adequate training program. Tight Knit group of colleagues

Cons

The employee retention at ICS is atrocious. With a fake "HR" department , i'm not surprised half of their recruiters have left. Although the company had a huge increase in revenue, they didn't seem to care that their recruiters and sales team were part of that success. Terrible commission structure and not to mention a huge draw that barely allows recruiters to see those commissions. They try to sell new recruits on the fact that they have happy hours and a huge company trip but for the past 2 years they have canceled the trip. Unless you are interested in sales there is no growth, and even then, it is difficult to get into sales because of the favoritism. The account managers who have been there for 5+ years are spoon fed most of the accounts and management's favorite recruiters are handed candidates. There is absolutely NO work life balance !!!!!!! You are expected to be in early and leave late, with no option to work from home. Although there is unlimited PTO, management yells when you take a day or two off. You can just tell from walking on the sales floor all the employees are burnt out and aggravated about the culture at ICS. Senior Management yells and screams on the sales floor making it almost impossible to hear or talk on the phone. Members of management have anger issues; curse and belittle employees in front of everyone. On multiple occasions I have seen fights on the sales floor, phone thrown off the desk, doors slammed and threats made. Even if employees were able to make unlimited commissions the office atmosphere is not worth the stress and aggravation.

Infinity Consulting Solutions Response

Thank you for your feedback. Our workplace culture is a key to our success and one of the reasons why you’ve experienced a “tight knit group of colleagues”. The stewards of this culture is our exceptional Human Resources Department. Collectively, the team has over 40 years of experience in HR and are recognized experts in their field holding advances degrees in HR Management and Society for Human Resource Management (SHRM) certifications. We are committed to providing a workplace that is free from harassment and strictly prohibits and does not tolerate or allow harassment by supervisors, managers and co-workers. If an employee experiences or observe any hostile conductor harassing behavior, or believe that you or another employee has been treated in an unlawful discriminatory manner, they must immediately report the matter (orally or in writing) to your supervisor or the Human Resources Department. The company will promptly and thoroughly investigate all charges of violations of this policy. Today’s staffing industry is a dynamic and highly competitive environment. Our employees understand this and sometimes must make themselves available to clients and candidates outside of normal operating hours for a breakfast meeting or nighttime networking event. So, if you are looking for a 9-5 job, this might not be the industry for you. One way ICS attracts and retains top talent is thought our generous total rewards program. This includes competitive base salaries, some of the high commission payouts in the industry and (as you mentioned) unlimited paid time off (PTO). In addition, employees have access to join the company sponsored health plan which includes medical, dental, vision, STD/LTD, life insurance, flex spending accounts as well as 401(k) with company match! ICS participates in anonymous employee feedback surveys throughout the year to understand what we are doing right, and what we can improve. We’ve been on prestigious lists, such as Inavero’s Best of Staffing and Best Companies to Work For, but we never stop striving for excellence when it comes to our employees' experience. Thank you again for your feedback

Lawsuit waiting to happen - Recruiter Infinity Consulting Solutions Employee Review

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