Broken beyond repair - Restart Advisor Ingeus Employee Review

1.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The company provides incentives for hitting targets although this breeds unhealthy competition with many advisors “stealing” performance especially from naive new advisors. There are a handful of decent colleagues with their morality intact that make the job bearable.

Cons

To protect your sanity stay far away from this company or you will fall victim to work related stress and mental health complications. Toxic working conditions are normalised and management team have 0 people skills. I urge anyone reading this to think twice before accepting any offer of employment with this company even if you are desperate to find work, it is not worth it in the long run. If you dare to raise any matter with HR and the management team prepare to be isolated and indirectly pushed out of the role through hostile behaviour which is filtered down from the senior leadership team to advisors who adopt a similar approach to save their own skin. The working environment is unnecessarily pressurised with unrealistic targets pushed onto advisors who work with some of the most vulnerable people in society. Advisors are constantly reminded that they will be put on to a performance improvement plan if their performance slips with no meaningful direction from management of how numbers can be maintained and achieved likely due to the unrealistic nature of the figures.

Explore other reviews about Ingeus

5.0
30 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Vibrant team, flexibility to implement new ideas

Cons

Salary quite small for the amount of responsibilities

1
5.0
14 Sept 2018
Recommend
CEO approval
Business outlook

Pros

A team who truly care about making a difference in learners lives Everyone works hard to make it work and reach for 'Outstanding' An inspirational Director and Head of Delivery who understand the sector and what it takes to be the best Very competitive salaries Ingeus - Work hard to support the skills division and support our growth Ingeus - Provide me as a manager the tools required to do my best, an amazing company

Cons

Been through a lot of redundancies, however businesses are constantly changing and with change in this sector unfortunately comes redundancies. With this in mind I believe those who are made redundant would have taken a huge amount of skills and knowledge from Ingeus/Invisage to support them in another great role/company!

avatar
Ingeus Response
7y
It’s great to hear your positive comments of your time at Ingeus, with the right support and tools in place to excel in your role. I agree with your point around communication. It’s really important that we keep colleagues connected. If you have any specific ideas for how we can do this better, please do get in touch with me, or our Communications Team directly. Thank you for taking the time to write a review. Kind Regards, Barry Fletcher
See reviews by: Helpful|Rating|Date|All