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      Insight

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      Insight reviews

      Good ole boy company personified - Systems Engineer Insight Employee Review

      2.0
      22 Jan 2016
      Systems engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Most of the teammates doing the "grunt work" are very experienced and true professionals. - The opportunity to work remote in a lot of positions is excellent.

      Cons

      Alot of the management positions are filled by people that used to work with or for the CIO Michael Guggemos. That equates to alot of dead weight in management, especially in middle management. Several departments have managers of managers that their positions were created seemingly to provide a former coworker or buddy a well paying job. It is like a scene from the movie Office Space. There are meetings about projects or issues with 20 people on the phone and only 3 to 5 people are people directly working on the specific item and 15 or so "managers" all expressing their ideas or directions. The public view and motto at Insight is its a family. The private view is that it's an extremely dysfunctional family. Managers routinely get rid of people they don't like and bring in buddies, without any fear of reprisal or negative responses due to the HR departments rubber stamping of everything managers do instead of protecting teammates from attacks or abuse. Benefits are well below what they should especially for such a large, publicly traded company. Prescription benefits are extremely bad with the high deductibles that must be met before the actual savings kicks in. I believe the current deductible is somewhete around $6000 for prescriptions alone. Urgent Care copays are $75. PCP copays are $50. Both of which are over double of anywhere I've ever worked.

      avatar
      Insight Response
      10y
      We are very sorry that you have this opinion of Insight. We work rigorously on our hiring process to ensure we hire only teammates that contribute significantly to our success, and while some of our teammates formerly worked for members of our executive team, we believe those teammates are very valued contributors. As it relates to health care, over the past few years we have invested in wellness solutions for our teammates. This investment includes a competitive insurance plan, a Health Savings Account, an on-site health center in Arizona, one preferred network in Chicago, along with a variety of other wellness initiatives. In addition, in 2016, we drastically changed our prescription drug coverage to ensure our teammates aren’t required to hit a deductible for maintenance medications. Our current deductible is $1,500 for teammates, and $3,000 for families (not $6,000). In order to assist our teammates with that expense, we provide $500 (for teammates) and $1,000 (for families) in a health savings account. One of our focuses is to ensure our teammates have access to resources they need to keep themselves and their families healthy. We take all feedback seriously and I have provided your review to our HR team. We appreciate your time for writing a review.

      Explore other reviews about Insight

      5.0
      28 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Best culture. Great place to work where people genuinely care about you and your career. Exciting time of transformation!

      Cons

      N/A, for me there are none

      2.0
      18 Feb 2026
      Tier 1 technical support team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent healthcare, with an onsite doctor if you are close enough Reasonable PTO, plus extra mental health days, as well as sick time Have employee assistance program

      Cons

      Everything else. The infrastructure team is considered and treated as the black sheep. WE are not included in company-wide initiative or get togethers. (Yes, they have performative inclusion, but try being the only tech support in a room full of Sales) The salary is horrific. Entry level starts ok, but then they flood you with additional responsibilities outside of your pay grade and then never actually pay you what you are worth. How it happens—Starting at a lower position and then being promoted to a title that no longer exists, so you'll keep your old title and just get new and more responsibilities. Then, they cap your salary at the lower position's top, and you have no way to advocate because you aren't "really" in that title. Then they will slowly erode the entire client base by making idiotic client promises that cannot be filled without intensive work, which all goes to a different team, and yours is phased out. All while they are stating we have great job security. 5 Layoffs/RIFs/Silent Termination waves in 6 years Removal of whole teams that support infrastructure, with no replacement—for example, axing the ENTIRE Quality Control team and having no replacement force, just telling individual teams to figure it out.

      3
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