Love my job but there are very limited opportunities to get elevated in the company and staff is very underpaid. - Key Holder J. Crew Employee Review

4.0
10 Oct 2011
Recommend
CEO approval
Business outlook

Pros

Love the people, The clothing, The laid back feel of J. Crew, Work is FUN! Working with people who are all from different places, ethnicities, backgrounds really makes you feel comfortable and not out of place at all.

Cons

little to no pay! discouraging that there will never be a chance to excel within the company, i feel this is the reason that most employees leave after a short amount of time. Sales Associates should be rewarded for their major accomplishments.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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