Well... - Associate Merchant J. Crew Employee Review

4.0
25 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Time off Benefits Great coworkers Great work atmosphere Office location Great place to work overall. Easy to get settled and comfortable.

Cons

New CEO HR Lack of bonuses at lower levels Loses its luster after a few years. Stagnant environment but people stay anyway because it's comfortable.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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