J. Crew has great clothes, not such great attitudes. - Sales Associate J. Crew Employee Review

3.0
16 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Beautiful clothes, excellent discount, styling tips, nice customers, good management.

Cons

the sales associates are extremely catty and territorial, there is no incentive to do so considering you don't make commission, they act like "the cool kids," and you will constantly feel like what you are wearing is being judged.

Explore other reviews about J. Crew

5.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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