Overall good company - Anonymous employee J. Crew Employee Review

3.0
1 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work environment and management Friendly staff Great discount

Cons

Online return system needs an upgrade as well as the cash registers

Explore other reviews about J. Crew

5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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