Pros
-Trading can be done without a manager. -You can work a max of 75 hours in a week. -PTO is earned pretty quickly with tenure up to 2-4 weeks vacay time after just 4 years -Work from home -Paid Double time on observed holidays -Free/discounted flights -Great insurance -bidding for schedules gives you a set schedule every few months which is nice
Cons
-You do not get paid overtime, even if working more than 40 hours or over your scheduled shift. Overtime is paid if JetBlue offers during irregular operations and requested by the company and only then. -Highly Stressful Jobs -Room for growth is very limited, you can do assignments but you are paid your standard pay even for more work and effort that you do and if you are lucky you can move up. -Policies are always changing, keeping up with the amount of changes and the amount of emails of updates you receive on a daily basis is DIFFICULT -Pay review is every two years and if they raise the pay by a $1 for the position it takes over a year for it to be implemented. January you get a quarter raise then in July $.50 then the final quarter the following January. It doesn't keep up with inflation. -Managers are overworked -Metrics are heavily biased, if you care about the customers and don't rush them off the phones you won't get paid well.