Do you need your salary in a timely fashion? Then don't work for Kelly Services. - Call Center Representative Kelly Employee Review

1.0
17 Dec 2018
Recommend
CEO approval
Business outlook

Pros

The salary was on par with what I had received at my last position. My hiring was done solely online, so all "paperwork" was done from the comfort of my own home, I never met my recruiter, never had to step foot in the office location.

Cons

Getting paid was the most difficult process I have ever encountered at any job anywhere. Was supposed to be paid every Friday. I signed up for Direct Deposit, which for whatever reason, didn't go through, & after 3 weeks, I contacted my representative, who said she had to mail me blank checks (???) & I would have to fill them out after calling their customer service dept at payroll. 1/2 an hour on the phone w/ a guy who for whatever reason had difficulty focusing on the conversation he was having with me so I had to repeat everything 2-3 times, I had to get numbers to put on these checks, which could only be cashed at specific locations, none of which were convenient. The customer service rep with payroll told me I should have been issued a "money network card," which surprised me, because when I filled out all my "paperwork," I had input information to receive Direct Deposit. Then the next week, there was no evidence in their "Electronic Documents" system that I was getting paid at all & a check arrived by snail-mail.

Explore other reviews about Kelly

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My rep was a wonderful person. She took excellent care of me!!

Cons

Nothing that I can think of.

5.0
6 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

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Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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