Unrealistic Corporate Expectations - Sephora sales lead Kohl's Employee Review

3.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Gratis, the team is small so it’s easy to do training.

Cons

The expectations from corporate on the non Sephora side of kohls is really high. That isn’t necessarily a bad thing, but the incorporation of Sephora into Kohl’s creates a big divide. Many employees on the regular kohls side need to pick the orders for Sephora, they don’t always know where things are so hopefully one of the Sephora employees would be nearby to help. Sephora has specific goals which get combined with the credit and loyalty for Kohl’s. It was sometimes a hassle to ask all the questions for a customer that doesn’t want to be bothered.

Explore other reviews about Kohl's

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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