High standards but impossible with skeleton crew - Sales Associate Kohl's Employee Review

3.0
31 Jul 2011
Recommend
CEO approval
Business outlook

Pros

management is very friendly and acknowledges good work. POS registers and kiosks all easy to operate. Use of radio walkies makes for very efficient team work constantly addressing anything that needs taking care of. Associates are very friendly for the most part (there's always a couple...) Popular merchandise. Most shoppers have a Kohl's card and they like the use of combined coupons. Associates are empowered by management to take care of customer so customer usually doesn't need to wait for something to be resolved.

Cons

Female shoppers trash dressing rooms and floor is rarely staffed to keep up with demand. Talk of cutting payroll gets tiresome for good employees trying to keep up which becomes impossible. Pay is terrible for hourly employees. Have worked two other retailers and been paid higher. Why still here--I guess because it's a fun team to work with and that counts for something.

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5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great growth and leadership opportunities

Cons

Requires you to be on your feet a lot.

1.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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