Decent job for busy people - Customer Service Representative Kohl's Employee Review

3.0
3 Dec 2008
Recommend
CEO approval
Business outlook

Pros

Flexible hours. Feels more like you're working as part of a team compared to other retail stores I've experienced.

Cons

Pay isn't that great. Not enough feedback to help improve job performance.

Explore other reviews about Kohl's

5.0
7 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

None. I was hired to be a person that restocks and cleans, they saw I was able to ring up and put me as a cashier.

Cons

Very little pay, terrible training, horrible management and some terrible customers. Disgusting location also, I went to a manager about toilet paper out in the women restroom, he told me it was a morning task. It was 7pm, the store closed at 11pm! Also CASHIERS ARE LYING YO CUSTOMERS TO GET THEM TO OPEN CREDIT CARDS! Shady stuff I heard as a cashier. Also during my interview no one showed up, when I called the manager made it seem like I was bugging her for my interview

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